Terms & Conditions
Last updated: 21 September 2026
1. About QuickMow
QuickMow provides an online pathway for requesting lawn mowing and eligible garden services. Services are performed by independent service providers, not QuickMow employees. QuickMow manages the booking, pricing, invoicing, provider assignment and job workflow.
2. Booking requests and confirmation
Starting or submitting a booking request does not by itself guarantee coverage, capacity, a provider or a service date. A service proceeds only after the required address, scope, provider-eligibility, capacity, price and payment checks pass and the job is accepted through the QuickMow workflow.
3. Pricing and scope changes
Prices are based on the information supplied, including property size, grass condition, access and selected services. If the property or requested work is materially different, unsafe or outside the online scope, QuickMow or the service provider may request photos, reassess the work, propose a price adjustment or decline the service. Any material price adjustment must be presented for approval before the affected work proceeds.
4. Property access and safety
You must provide accurate access details, secure pets, clear hazards and ensure the service area can be accessed safely. QuickMow or a service provider may reschedule, reassess or decline work where access is unavailable, conditions are unsafe or the property differs materially from the booking information.
5. Payment and invoicing
The applicable GST-inclusive total and payment method are shown during the booking journey. A payment or booking is not completed unless the protected checkout and confirmation steps succeed. QuickMow issues the relevant receipt or invoice for completed transactions.
6. Scheduling, weather and cancellation
Requested dates and time windows are preferences unless expressly confirmed. Weather, safety, access and provider availability may require rescheduling. Cancellation, refund or credit outcomes depend on the booking status, work already performed and rights that cannot be excluded under Australian Consumer Law.
7. Independent service providers
Service providers are independent contractors. Provider assignment is subject to QuickMow approval, current compliance and insurance requirements, geographic eligibility, capability and job-specific checks.
8. Consumer rights and liability
Nothing in these terms excludes rights or guarantees that cannot lawfully be excluded, including applicable Australian Consumer Law rights. To the extent permitted by law, QuickMow is not responsible for loss caused by inaccurate booking information, unsafe or inaccessible property conditions, or events outside reasonable control.
9. Contact
Questions about these terms can be sent to marketing@quickmow.com.au.